This Privacy Policy explains how we collect, use, store, and protect personal information when individuals access or use our website and related services.
This policy applies to all visitors, registered users, and customers who browse our website, create an account, or place orders through the website.
We are committed to handling personal information in accordance with the Australian Privacy Act 1988 and applicable Australian Privacy Principles, ensuring transparency, fairness, and data security.
We may collect personal information that is voluntarily provided when users interact with our website. This information may include, but is not limited to:
Personal information is collected only where necessary to provide services, process orders, respond to inquiries, or comply with legal obligations.
Personal information collected through our website is used for the following purposes:
Personal information will not be used for purposes unrelated to those listed above unless permitted by law or with additional consent.
Personal information may be disclosed to third parties only where reasonably necessary, including:
All third parties are required to handle personal information securely and in accordance with applicable privacy obligations.
Where personal information is transferred outside Australia, reasonable steps are taken to ensure appropriate safeguards are in place.
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
In general, personal information is securely deleted or anonymised within 12 months of the last relevant interaction, unless longer retention is required by law.
We implement appropriate technical and organisational measures to protect personal information, including access controls, secure systems, and regular data monitoring.
Under Australian privacy legislation, individuals have the right to:
Requests will be handled within reasonable timeframes in accordance with applicable laws.
Our website uses cookies and similar technologies to support functionality, improve user experience, and analyse website performance.
Users may manage or disable cookies through their browser settings. Limiting cookies may affect certain website features.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Any updates will be published on the website and take effect upon posting.
For questions about this Privacy Policy, requests relating to personal information, or to exercise privacy-related rights, please contact us using the details below:
Email: care@cozyupbase.com
Phone: +65 (871) 07415
Address: APT BLK 258 YISHUN STREET 22 #01-63, SINGAPORE 760258, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 3:00 pm (Australian time)
Delivery Area: Australia
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