Payment Policy

This Payment Policy explains the payment methods accepted on our website and how payments are processed for purchases made through our online store.

1. Accepted Payment Methods

We currently accept the following credit and debit cards:

• American Express

• Discover

• JCB

• Mastercard

• Visa

All payments are processed in Australian dollars (AUD), unless otherwise stated at checkout.

2. Payment Processing

Payments are processed securely at the time of purchase. By submitting your payment details, you confirm that you are authorised to use the selected payment method.

We do not store full card details on our servers. Payment information is handled by secure, PCI-compliant payment service providers.

3. Failed or Declined Payments

If a payment fails or is declined, please check your payment details or contact your card issuer. You may also contact our customer support for assistance.

4. Contact

For questions regarding payments, please contact us using the details below:

Email: care@cozyupbase.com

Phone: +65 (871) 07415

Address: APT BLK 258 YISHUN STREET 22 #01-63, SINGAPORE 760258, SINGAPORE

Business Hours: Monday to Friday, 9:00 am – 3:00 pm (Australian time)

Delivery Area: Australia